1. Description, purpose and scope of data processing
We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.
You can visit our site without providing any personal information. We only store access data without personal reference, such as the name of your internet service provider, the page from which you visit us or the name of the requested file. These data are evaluated exclusively for the improvement of our offer and do not permit any conclusion on your person.
Anonymous information of this kind is statistically evaluated by us in order to optimize our Internet presence and the technology behind it.
Personal data is only collected if you voluntarily provide it to us as part of a request via a form. We use the data you provide without your separate consent exclusively to fulfill and process your request.
According to Swiss law, you have a right to free information about your stored data and, if necessary, a right to correct, block or delete this data.
You may have expressly given the following consents in the course of your inquiry. We would like to point out that you can revoke your consent at any time with effect for the future.
Personal data is treated as strictly confidential and is neither sold nor passed on to third parties.
In close cooperation with our hosting provider, we make every effort to protect the databases as well as possible from unauthorized access, loss, misuse or falsification.
The servers are located in certified and secured data centers in Switzerland. The connection to the servers is made using 256-bit SSL encryption (recognizable by the URL beginning with "https").
When you access our websites, the following data is stored in log files:
- IP address
- date, time of server request
- the operating system of your computer
- the browser you use (type, version and language)
- referrer URL
This usage data forms the basis for statistical, anonymous evaluations, so that trends can be identified, which we can use to improve our offers accordingly.
2. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations involving personal data, the Federal Data Protection Act (DSG) or, if and to the extent applicable, Article 6 (1) lit. a EU General Data Protection Regulation (DSGVO) serves as the legal basis for the processing of personal data.
In the case of processing of personal data that is necessary for the performance of a contract to which the data subject is a party, the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 (1) lit. b DSGVO shall serve as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
Insofar as processing of personal data is necessary for the fulfillment of a legal obligation to which our company is subject, the Federal Data Protection Act (DSG) or, insofar and to the extent applicable, Art. 6 (1) lit. c DSGVO serves as the legal basis.
In this website, information is stored in the cookies, which can then be accessed during your next visits. In addition, you can manage the acceptance of cookies from this site in your browser program and block them if necessary.
Most Internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a message always appears when you receive a new cookie. On the following pages you will find explanations of how you can configure the processing of cookies in the most popular browsers:
- Microsofts Windows Internet Explorer
- Microsofts Windows Internet Explorer Mobile
- Mozilla Firefox
- Google Chrome für Desktop
- Google Chrome für Mobile
- Apple Safari für Desktop
- Apple Safari für Mobile
The deactivation of cookies may mean that you cannot use all the functions of our websites.
4. Google Analytics
5. Google reCaptcha
6. Social Media Plugins
So-called "social plug-ins", i.e. plug-ins from social networks, are used on our website, in particular the "Share" button and the page plugin of the provider "Facebook", whose website facebook.com is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland is responsible for the German website facebook.de. The plug-ins are usually marked with a Facebook logo. In addition to Facebook, we use plug-ins from "Google+" (provider: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA) and "Twitter" (provider: Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA).
When you visit our site, a direct connection is established between your browser and the server of the social media platform via the plugin. The platform thereby receives the information that you have visited our site with your IP address. If you click on the "plugin button" while logged into your social media account, you can link the content of our site on your profile. This allows the social network to associate the visit to our site with your user account. We would like to point out that we, as the provider of the site, have no knowledge of the content of the transmitted data or its use by the social media platform. We have no influence on the type and scope of the data that is then collected by the social networks. For the purpose and scope of the data collection and the further processing and use of the data by the respective social networks, as well as your rights in this regard and setting options for protecting your privacy, please refer to the data protection notices of the respective social networks, to Facebook at http://www.facebook.com/about/privacy/ und http://www.facebook.com/help/?faq=186325668085084.
If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g.
for Mozilla Firefox:
7. Additional integration of third-party services and content
We use content or service offers from third-party providers within our website for the analysis, optimization and economic operation of our online offer in order to integrate their content and services, such as videos or fonts. This always requires that the third-party providers of this content, perceive the IP address of the user, because without the IP address, they could not send the content to their browser. The IP address is thus required for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content.
- External fonts from Google, Inc, https://www.google.com/fonts ("Google Fonts"). The integration of Google Fonts is done by a server call at Google (usually in the USA).
- Use of OpenStreetMap
We use a map section from OpenStreetMap (https://www.openstreetmap.de/), on our website to display the route to our company for you and to make it easier for you to plan your journey.
8. Rights of the affected person
If personal data of yours is processed, you are a "data subject" within the meaning of the Federal Data Protection Act (FADP) or, if and to the extent applicable, the GDPR, and you have the following rights vis-à-vis us as the controller. You may exercise your rights by contacting us stating your request.
8.1 Right of access
Any person affected by the processing of personal data has the right to obtain from the controller, at any time and free of charge, information about the personal data stored about him or her, as well as a copy of such data.
You may request confirmation from the controller as to whether personal data concerning you are being processed by us.
8.2 Right to rectification
Every person affected by the processing of personal data has the right to demand the immediate correction of inaccurate personal data concerning him or her. Furthermore, the data subject shall have the right, taking into account the purposes of the processing, to request that incomplete personal data be completed, including by means of a supplementary declaration.
8.3 Right to restriction of processing
Any person affected by the processing of personal data has the right to request the controller to restrict the processing if one of the conditions provided for by the legislator in the Federal Act on Data Protection (DSG) or, if and to the extent applicable, in Article 18 (1) DSGVO is met.
8.4 Right to erasure
Any person affected by the processing of personal data has the right to demand from the controller that the personal data concerning him or her be erased without undue delay, provided that one of the grounds provided for in the Federal Data Protection Act (FADP) or, if and to the extent applicable, in Article 17(1) of the GDPR applies.
8.5 Right to data portability
Every person affected by the processing of personal data has the right to receive the personal data concerning him or her, which has been provided by the data subject to a controller, in a structured, common and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance by the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to the Federal Data Protection Act (FADP) or, if and to the extent applicable, Art. 6(1)(a) FADP or Art. 9(2)(a) FADP or on a contract pursuant to Art. 6(1)(b) FADP and the processing is carried out with the aid of automated procedures.
8.6 Right of objection
Any person affected by the processing of personal data has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out on the basis of the Federal Act on Data Protection (FADP) or, if and to the extent applicable, of Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.
The company shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defense of legal claims.
If the company processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data processed for such marketing. This also applies to profiling, insofar as it is related to such direct marketing. If the data subject objects to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
8.7 Right to revoke the declaration of consent under data protection law
Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
8.8 Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the Federal Data Protection Act (DPA) or, if and to the extent applicable, the GDPR.
9. Contact forms and e-mail contact
9.1 Description, purpose and scope of data processing
Contact forms are available on our website, which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored.
These data are:
- Name and first name
- Company (optional)
- Address details
- Telephone number
- E-mail address
- Reservation type (table reservation, hotel room, voucher)
- Amount (vouchers)
- Reservation date and time
- Room choice (hotel)
- Number of persons
At the time of sending the message, the following data is also stored:
- IP address of the user
- Date and time of sending
The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during transmission serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
There is no transfer of the data to third parties in this context. The data is used exclusively for the processing of the conversation.
9.2 Legal basis for data processing
The legal basis for the processing of data is the Federal Data Protection Act (DSG) or, if and insofar as applicable, Art. 6 Para. 1 lit. a DSGVO, if the user has given his/her consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is the Federal Act on Data Protection (DSG) or, if and insofar as applicable, Art. 6 para. 1 lit. f DSGVO. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is the Federal Act on Data Protection (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. b DSGVO.
9.3 Duration of storage
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation shall be deemed to have ended when it is clear from the circumstances that the matter in question has been conclusively clarified.
9.4 Possibility of objection and removal
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail (contact form), he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued and the revocation must be made by telephone.
All personal data stored in the course of contacting us will be deleted in this case.
10. Questions to the data protection manager
For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and revocation of consents granted, please contact:
Phone: 034 496 59 00